COVID-19 UPDATE

LOBBY CLOSED

TEMPORARILY CLOSED ON SATURDAY

The safety of our clients, patients and employees is always our top priority. It is with that in mind that we have made the decision to temporarily close our lobby until further notice. Veterinary services will remain available during our normal business hours with a few adjustments to how we receive you and your pet, including: 

• APPOINTMENTS & MEDICATION/FOOD PICKUP

Upon arriving at our clinic, please remain in your vehicle and contact us via phone to let our team know that you have arrived. A team member will then meet you at your vehicle to escort your pet inside for their appointment and/or deliver any products you need to pick up. Payments can be made over the phone or taken in the lobby, if free of other clients.

If you need to accompany your pet inside, please limit the number of people who accompany you to the least amount possible, preferably only 1 person in the exam room. We ask that no one who is experiencing flu-like symptoms or has been exposed to someone who has tested positive for the COVID-19 virus enter the facility at this time. 

• REFILL REQUESTS

To submit a medication or food refill request, please contact us via phone, email or online refill request form. We will contact you when your refill is ready and deliver it to your vehicle upon your arrival. 

Please feel free to contact our team with any questions or concerns you may have about our temporary changes in service. We thank you for your patience and understanding during these unprecedented times, and for helping us keep our community safe!

West Loop Animal Hospital is a well-established, full-service, small animal veterinary hospital providing comprehensive medical, surgical and dental care.

We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local practices when special diagnostic procedures are required.

The facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house x-ray capabilities, a closely supervised hospitalization area, and indoor boarding kennels with outdoor walking areas.

At West Loop Animal Hospital we strive to offer not only sound advice, but also optimal veterinary care, thus allowing you the enjoyment of your companion for a maximum number of years.

Our job is not only to treat your pet when he or she isn't feeling well, but also to help you learn how to keep your best friend happy and healthy.